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Custom User Dashboard Plugin for CanMonkey

CanMonkey runs a can-to-curb valet service for homeowners and Airbnb property owners: independent CanRunners roll trash and recycling cans to the curb on collection day and return them afterwards. The platform connects property owners, property managers,…

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Project overview

CanMonkey runs a can-to-curb valet service for homeowners and Airbnb property owners: independent CanRunners roll trash and recycling cans to the curb on collection day and return them afterwards. The platform connects property owners, property managers, and runners, so the account experience has to serve very different users in one place. CanMonkey needed a custom user dashboard plugin to give each user type a clear, useful view of their own side of the service.

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The Challenge: One Platform, Very Different Users

A property owner checking subscription and schedule details needs something completely different from a runner checking assigned routes. A generic WordPress account page shows the same thing to everyone, which means users have to hunt for the information that matters to them. For a service business built on schedules, subscriptions, and photo-verified visits, that friction adds up to support messages and missed details.

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Custom User Dashboard Plugin Solution

We developed a custom WordPress plugin that delivers role-based user dashboards. Customers see their properties, schedules, subscriptions, and service history in one place. The dashboard surfaces the details that matter for an ongoing service: what is scheduled, what has been completed, and what is coming next. The plugin was built around the platform’s real workflow, keeping the dashboard focused on the tasks each user actually performs.

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Results: A Dashboard That Matches the Service

Each user now gets a dashboard built for their role instead of a one-size-fits-all account page. Customers can check their service at a glance, and the team spends less time answering routine account questions. The plugin gives the platform an account experience that fits the service it supports.

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