Case study
Custom Childcare Booking & Management System: Supermums UK
We designed and developed a custom WordPress booking and carer management plugin for Supermums UK, automating parent bookings, carer scheduling, dynamic pricing, and government voucher processing.
+50%
Booking growth
1.5s
Page load
96
Lighthouse
Project overview
Automated Booking Engine & Voucher Validation
Industry
[“Childcare \/ Family Services”]
Services
Timeline
4
Platform
WordPress
Team Size
2
Technologies
The challenge
Automated Booking Engine & Voucher Validation
Supermums is a premier registered childcare agency in the UK, specializing in evening babysitting, casual nannies, and permanent placements. To streamline their booking process and scale agency operations, Techo Solution engineered a custom WordPress booking and carer management plugin. The solution automated scheduling, matched carers based on location/availability, and integrated childcare vouchers into the payment system.
Bookings stuck flat
Manual coordination: Booking matching was done via emails, calls, and spreadsheets, costing hours per booking.
Painfully slow
Complex pricing: Calculations had to handle hourly rates, placement fees, weekend rates, and sibling discounts manually.
No localization
Voucher processing: Integrating government Tax-Free Childcare vouchers required complex validation queues for billing.
Manual ops
Carer availability: No self-service portal for carers to set their schedules, leading to matching errors and delays.